Privacy Policy
This Privacy Policy describes how your personal data is collected, used, and shared when you visit www.frankhaasnootshop.com (the “Site”) or make a purchase.
PERSONAL DATA WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected data as “Device Data.”
We collect Device Data using the following technologies:
- “Cookies” – These are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- “Log files” – These track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
- “Web beacons,” “tags,” and “pixels” – These are electronic files used to record information about how you browse the Site.
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this information as “Order Data.”
When we refer to “Personal Data” in this Privacy Policy, we mean both Device Data and Order Data.
HOW WE USE YOUR PERSONAL DATA
We use the Order Data we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Data to:
- Communicate with you;
- Screen orders for potential risks or fraud; and
- Provide you with information or advertising relating to our products or services, in line with your preferences.
We use the Device Data we collect (particularly your IP address) to help identify potential risks and fraud, and more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the effectiveness of our marketing and advertising campaigns).
We share your Personal Data with third parties that help us use your Personal Data as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the Site—you can learn more about how Google uses your Personal Data here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Additionally, we may share your Personal Data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.
As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by following these links:
You can also opt out of some of these services through the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.
DO NOT TRACK
A “Do Not Track” signal from your browser does not change how we collect and use data.
YOUR RIGHTS
If you are a European resident, you have the right to access the Personal Data we hold about you and to request that your Personal Data be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact details below.
Additionally, if you are a resident of the EU, we note that we process your personal data in order to fulfill contracts we might have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests as outlined above. Please note that your Personal Data may be transferred to countries outside of Europe, including Canada and the United States.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices, operational reasons, or legal and regulatory requirements.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@frankhaasnootshop.com.
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